Personalized COVID Contact Center

GuideSafe users have access to a personalized COVID-19 Contact Center, a U.S.-based team that has been specially trained and equipped to help guide employees and students through questions and issues that will arise through use of GuideSafe, as well as provide the support they need during this confusing time.

About the Contact Center

The creators of GuideSafe have partnered with Guideway Care, a provider of non-clinical patient guidance services, to provide a COVID contact center that can be personalized to your organization. Support from the Guideway Care contact center empowers your employees and students with:

Education on benefits related to COVID-19

Next steps for issues raised within the online tools

Support for general questions

Take action now to protect the health of your employees and keep your organization moving forward safely.

Complete the form below to request more information about the GuideSafe™ Platform.

Are you an educational institution in the state of Alabama?

Please visit for information on the GuideSafe™ Platform for Alabama colleges and universities.

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UAB is an Equal Opportunity/Affirmative Action Employer committed to fostering a diverse, equitable and family-friendly environment in which all faculty and staff can excel and achieve work/life balance irrespective of race, national origin, age, genetic or family medical history, gender, faith, gender identity and expression as well as sexual orientation. UAB also encourages applications from individuals with disabilities and veterans.